Christina R.
TOOK MY MONEY/NO PRODUCT
TOOK MY MONEY, THEN MESSAGED ME MY HAIR PRODUCTS ARE ON BACKORDER AND DON’T KNOW WHEN I’LL RECEIVE THEM. As a new customer, I asked for a refund to take my business elsewhere and cannot get connected to a live person, only a chat bot. Take your money elsewhere
Response from hersJun 26, 2026
Hi Christina, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.

