Juanita D.
I have not lost a single pound in a…
I have not lost a single pound in a month and a half. I get redundant emails. Also, every time I participate in a chat I have to repeat information. I would expect that the medical professionals and/or AI would have my information and history available to them.
Response from hersOct 5, 2026
Hi Juanita, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

