Julie B.
Response to current experience
Everything was going very well and then I didn't get my second shipment in a timely manner and therefore went 2 weeks without a dose. Once I finally received my shipment, I went back to where I was and the first couple of days were very difficult. I have since recooperated and am back on track. Hers was very good about keeping me updated on the issue, I'm not sure why it happened in the first place - I paid for a full 6 months up front, there should have been no issues. Thank you for straightening things out.
Response from hersApr 2, 2026
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team