hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Tiffany R.
Jul 2, 2026
After one order being lost I was…
After one order being lost J was informed another shipment was being sent out three days ago. The shipment still hasn't gone out. They have contacted me once but never again. BBB is definitely being contacted, as is my credit card company
Response from hersJul 2, 2026
Hi Tiffany, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Natalie W.
Jul 2, 2026
I asked about insurance was never given…
I asked about insurance was never given an Answer. I was quoted a different amount then was charged for and it was so expensive for it to not work at all .
Response from hersJul 2, 2026
Hi Natalie, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Zuri Mier C.
Jul 2, 2026
Honestly it’s not worth I never I mean…
Honestly it’s not worth I never I mean never right reviews.I haven’t lost weight btw I dance m-f plus the gym on top of that.
Response from hersJul 2, 2026
Hi Zuri, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Jessica S.
Jul 2, 2026
The company will fraudulently charge…
The company will fraudulently charge you even after requesting to cancel. They do not offer support for refunds or understanding charges. Just go to a doctor. This is a scam
Response from hersJul 2, 2026
Hi Jessica, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Norma
Jul 2, 2026
I think this lacks personal care
I think this lacks personal care. The membership fee was not disclosed, I thought I was paying for medication and $39.00 fee not $149. I am very dissatisfied with the services and care. I have been a member of midi Health and they charge once every six months for a tele visit.
Response from hersJul 2, 2026
Hi Norma, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Krystle D.
Jul 2, 2026
Introductory pricing is elusive…
Introductory pricing is elusive and membership fees are not disclosed. The practitioners are not very accessible and are dismissive at best.
Response from hersJul 2, 2026
Hi Krystle, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Taylor O.
Jul 1, 2026
Absolute Garbage Customer Service
Absolute Garbage Customer Service! SCAM!!! Had originally subscribed for GLP1 and when it came time for membership fee and prescription fee, they made sure to collect on time. 2 weeks later, my script was to be sent out on June 28th, never happened. Have sent a total of 12 messages with only a few responses from their customer support. Tried calling their customer service line yesterday, 47 minutes on the phone, only to get hungup on and no return phone call. It is now July 1st, my medication still has not been sent, and no resolve/response when messaging their support line. Customer support is absolute garbage. I will be disputing charges with my bank. Stay FAR FAR away from this company! Absolute scam! I have all photos for proof and will also be making google rating with the photos, I'll take this to TikTok and Facebook. Nobody should be ripped off for over 300+ dollars.
Response from hersJul 1, 2026
Hi Taylor, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Daryn S.
Jul 1, 2026
I had to spend countless hours trying…
I had to spend countless hours trying to get a response and after all the hours I spent a medical person told me that I couldn’t get the pill form of minoxidil because of my hypertension. Should have just listed up front medical conditions that prevented use so you wasted my precious time with your very in intuitive system that is a nightmare. I will recommend that people avoid homs/hers
Response from hersJul 1, 2026
Hi Daryn, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.

hersReviews of forhers.com

About hers

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hers reviews

After one order being lost I was…

I asked about insurance was never given…

Honestly it’s not worth I never I mean…

The company will fraudulently charge…

I think this lacks personal care

Introductory pricing is elusive…

Absolute Garbage Customer Service

I had to spend countless hours trying…

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

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hers reviews

After one order being lost I was…

I asked about insurance was never given…

Honestly it’s not worth I never I mean…

The company will fraudulently charge…

I think this lacks personal care

Introductory pricing is elusive…

Absolute Garbage Customer Service

I had to spend countless hours trying…