hersReviews of forhers.com

While I appreciate the support and guidance, I'm disappointed in the customer service. I've been asking for an updated Letter of Necessity for almost 2 weeks. I need it to reflect the actual date that my credit card was charged so I can show it as an incurred expense for my FSA. It was a large payment and I've been patiently waiting being told a few more days several times. I kindly request that you consider the timeliness of these requests.

Please read my string of concerns and the doctor responses. My understanding is that i am not receiving semaglutide as my Rx. That is false marketing. I have stated from week 2 that I'm unhappy with my results, i keep repeating that weekly. I am doing all that is being asked of me. Perhaps the Rx is the reason. I would like to know what i am receiving and how it compares to Ozempic. The doctors obviously don't read through the threads and they all just repeat one another and put the blame back on me. It's been frustrating considering the thought and money i have put into this investment with hers. I'm very disappointed

I have not seen any result yet, but I will give it time and then check to see if I see any results again. I have noticed nothing different about my hair so far. Waiting on the results.

I've been very happy with the medication I'm receiving. However, the customer service I have received has been dismal, at best. I asked them a very simple yes or no question, "Is there a way to get only a 4 week supply of my medication at a time?" (Because 12 weeks at a time, especially during the holidays is a LOT of money.) They told me, "for you to proceed with the desired 4 week supply, you need to complete a new intake for the new visit." What?? They then CANCELLED my existing prescription without even waiting for me to respond. I had to go through the entire process over again. I then noticed that my next refill shows a date over one month out. As of this morning, no one can give me a straight answer as to when I will receive my meds. I need them this week.

I initially got an ad for injectable GLP-1 which I had used in the past with success. Hers recommended an oral subscription instead and convinced me to get months worth of medication for a significantly reduced rate. This ended up being 4+ pills a day which had significant side effects and resulted in their medical team recommending I stop the medications after a month. I was left with loads of unusable pills, no real weight loss, and a refusal for any kind of refund. It felt like a bait and switch and I would not recommend at all.

This rating is not for the care I received while using Hers for my birth control prescription– the providers I have spoken with have all been great and addressed all concerns I have about my hormonal birth control. I loved being able to refill my prescription online, especially after moving to a new state and having a difficult time getting in as a new patient elsewhere to refill my prescription before it ran out. I give the providers and convenience 5 stars. However, when my next 6 months of birth control said it was delivered, I did not receive it. After going through hers customer service to try to get this refunded, I was told that because the package was marked delivered, they would not be giving me a refund (nearly $100!!!). I cancelled my membership and would not recommend Hers to ANYONE after dealing with this shady business practice of theirs. They offered me a coupon for $100 if I ever want to use Hers again in the future which I won’t be using. Refusing a refund for an item that I never received is illegal, and I will be doing a chargeback with my bank. They’re lucky they haven’t gotten a lawsuit over this yet..

I have not lost any weight as of yet. I’m following all the things I’m supposed to. I will be taking my 3rd injection of 30ml this Saturday. I’m taking fiber and protein bars. I took my weight this past Saturday and it was 184.6. I took it again on Tuesday and there was no change. I’m waiting for Saturday when I’ll weigh myself again.

I had asked that you stop our automatic shipments and all charges. Please confirm receipt. Thank you. Stephen Krauss, OXIGENESIS