Cynthia B.
Not really happy at the moment
Not really happy at the moment. Starting up was quick and easy. Got a response of approval very quickly. They charge my card immediately. But my medication has been just sitting in filing status for days. I’ve reached out in chat but no response. It’s been over 12 hours.
Response from hersJan 21, 2026
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team

