hersReviews of forhers.com

I signed up for a recurring subscription, and somehow my order is scheduled to deliver past my prescription refill date. I am now off my medication cycle because I cannot receive the next dose on time, and I’ve been battling with customer service for two weeks. I still have no idea when my prescription will ship, and I still haven’t fixed the issue with the irregular order processing. Disappointed after paying for an expensive membership and 6-month prescription.

You are charging $149 twice a month I have only received 2 bottles and was 2 times a month May, June, July and also the the first month $49

All I have been trying to request is that this month I can receive the rx before the 26th. I am leaving town the 26th and will run out of meds. I have finally lost 7 pound. All I am trying to do is request expidite shipping ths one time so I can continue on the meds while I am gone. it is due to be processed the 22nd. the last time it was several days before it was shipped. PLEASE!!! i have been messagin for days and it is not resolved. instead the ysent me a direct script for $1300 at CVS and then lectures me about insurance. I get it! my insurance will not cover it. I never wanted them to do that. I just want them to send me enough to get through the days while i am gone

I’m shocked to see a double increase in the RX ….. I’ve checked around & no other company increases the price to this amount So my monthly amount is $349 plus the $149 …. This is a tad bit ridiculous

I used Hers for almost 5 months out of 6. I made it to the "final dosage" of the medication and I lost no weight throughout the entire process. I continued to message through their messaging platform and was just told to keep going essentially, but after that long with as much money as it cost, I expected to have some results. Nothing. Didn't lose a single pound. There is no refund if it doesn't work. Don't waste your money.

Where to begin with the perfectly terrible experience with HERS? One month before my 25 day trip out of the country, I messaged HERS many times to place an early delivery of my Wegovy. When I got nothing but automated non-responses (AI or??!!) I called. I explained to the gentleman rep who got approval for early delivery, WHICH DID NOT HAPPEN. Then I got promises for free month of Wegovy. A few weeks later the auto emails with “treatment updates” started with the recommendation that I get my meds at the pharmacy (and as I’d said BEFORE, one month of Wegovy is $1000 and is a no go). Your systems is BROKEN. I’ve never had such an absurdly inefficient and unsatisfactory experience with ANY online provider IN MY 60 YEAR LIFE. Not one provider has ever bothered to read the chain of ridiculous and repetitive requests and responses. It’s terrible terrible terrible. It would behoove you to fix your issues. There is a world of CHEAPER and NO DOUBT better providers than HERS. I will absolutely go to another provider to lose the 10 pounds I want to lose because you have failed in every conceivable way. My hope is that myJuly dosage and the complimentary month are at my home when I get there. HERS COULDNT BE ANY WORSE.

Only received meds once despite being charged the introdctory $99 fee and then another $149 fee. No more meds from Lilly, no communication from anyone except the same answer from hers "your medication is shipped directly....... I am cancelling my membership!!

The customer service is terrible. They make you talk to AI before you can get a person. And it takes hours to get a human response. They messed up my dosage, and then forced me to wait till they could charge me again to fix it, instead of sending me the correct dosage they screwed up in the first place. I am looking in to getting mt GLP-1 another way. I won't be staying with hers much longer.