hersReviews of forhers.com

Chatbot repeats the same message. Could only locate an actual number online by searching reddit. Customer service could provide no update on pharmacy backlog - waiting for prescription for 12 days with no information as to how long the delay would be, while already having been charged for the product.

Terrible company.., don’t give them one cent!!!! I paid my medication fee and then they said I wasn’t eligible for GLP1 meds with my previous gastric sleeve surgery 11 years ago. I was offered the same medication from weight watcher last year by a certified practitioner. So they charged me the joining fee regardless of canceling!!!! It’s all about taking your money…. Or they would have refunded the entire amount. This was all within a 24 hour time frame. Unbelievable!!! Don’t waist your time or money with this company….$$$$$

I was waiting for my prescription when my payment was refunded and my order canceled with no explanation.

It was not clear that in reality it would cost $298 a month. meds $149 and membership (what a joke) is another $149.00. Just put down $298 a month and try not to be slick. I canceled with you because of the cost and went with another company that offers the same thing, no membership fee and not made to take it for x amount of months

Can no longer continue. Very sick from the product.

I was double charged and i cannot seem to connect with the right person

I wanted to use this app for my menopause needs. I paid for the yearly labs up front. Next was to do the bloodwork and then they would prescribe the meds. I agreed with the meds and then it came to paying. The only option they gave me was to paid in full for the year! I thought that was too much so I wanted to pay quarterly which online says is an option but not on the app when paying. I called customer service, left messages, emails and even messaged the provider. Not one person acknowledged my billing issues. They messaged back regarding my labs but never fixed the billing issues. I’m now going on week three and still have NOT rectified this problem. I literally cannot get my meds shipped because they refuse to allow me to pay! . So now I’m taking my blood work to a local dr and getting the prescriptions there. I would not recommend unless you want to pay in full every time. Not helpful and everytime I get a message about my labs it’s a different doctor! You don’t get to grow a rapport with anyone. This may be good if you’re looking for the same product/meds monthly, but not for menopause needs.

I sincerely could not urge you more not to use this service. After over a month from signing up, completing initial evaluation and completing all steps asked from me, hers doctors never approved or denied eligibility while continuing to charge me for services they weren’t fulfilling. Customer service was extremely slow to respond, and I never got response to the email I sent for customer support. When I reached out for support through the messaging portal my response was initially a doctor half heartedly asking for additional medical questions, which suggested to me that they had not in fact completed a medical evaluation. It wasn’t until after that that a support representative argued they had in fact completed their evaluation, and they would not refund me. This contradicts the fact that they were still actively trying to collect my medical history at my second attempt of contact. They do not care about your wellness whatsoever and will happily take your money while doing less than the bare minimum