hersReviews of forhers.com

To Whom It May Concern: I am writing to file a formal complaint regarding HERS and the way I was treated as a customer. I enrolled in the HERS program to receive professional support for managing my health and following a structured diet and fitness plan. However, I was denied access to the program solely because I am on insulin for type 2 diabetes. I find this decision discriminatory and harmful, as it excludes individuals managing chronic health conditions from participating in health programs that are advertised as supportive and inclusive. During my interactions with HERS staff, I also experienced shaming, dismissive behavior, and a lack of professional accommodation. No alternative solutions were offered, and I was made to feel judged for a legitimate medical condition. This treatment was not only unprofessional but also emotionally distressing. I believe HERS’ actions may violate fair business practices and could constitute discrimination against people with medical conditions. I am requesting that the BBB investigate these practices, hold HERS accountable, and ensure that other customers are not subjected to the same mistreatment. So if you are on insulin you will be turned away

Number of pills daily is no fun to keep up with...I'm managing OK, but I'm almost ready to go to a different program that offers one pill. This is a lot. I definitely will not renew after this period. Primarily because of a separate issue with the Hair Program.

I don’t trust that the person on the other side is a real doctor or that there is a good safe guard against side effects of the medications I am being prescribed. I worry without labs, how do we know that the meds aren’t damaging my liver, kidneys or other organs, no blood pressure checks, etc. all seems inappropriate.

It's the fact that I'm nauseated all the time. I just increased the dosage this week and I'm throwing up. I think the puking will cause me to lose weight not the medication. Your doctor's offer zero help. Instead I get extremely long explanations that has nothing to do with the issues. I'd like to not get messages from them at all since their advice is useless.

03/13/26 2 months 5 pounds lost. Nothing since one month ago. Appetite is down. This is an expensive 5 pounds. I am doing a 30-minute workout 4 days a week to strengthen hips and legs after hip replacements. And I am walking for 30 minutes 1-2 days per week. Happy that my appetite is reduced. Unhappy that I’m not losing more after 3 months. 03/14/26 I have to add that, today, I am 2 pounds down, so a total of 7 pounds lost.

I was given an rx without some key medical considerations you do not mention until you receive the rx. I was told you would switch me over the the spay as I could not take the pill, for no charge. You charged me. Messages are not read, or you have to many different people reading and they don't follow through.

I got my first order delivered on the 24th of January. My second order was delivered on March 5th. That means I was without pills for over a week which defeats the purpose of having a monthly subscription. If the next month’s delivery goes the same way I’ll cancel my subscription as delivery is not timely for renewals

I signed up for hers in an effort to lose weight. I paid a lot for topiramate and metformin combo, which caused some cognitive side-effects for me. When I expressed that the topiramate was making me moody and the metformin wasn’t really curbing my appetite, the Dr who responded was dismissive and told me to wait a couple months. I found this response to be highly inappropriate, and I couldn’t find any recourse in reporting this Dr or requesting a different one. I’m honestly considering quitting the hers program entirely and going back to willow. At least I actually lost weight with willow and the doctors were professional and considerate of my needs.