hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

Showing 950 reviews with 2 stars · Clear filters

M. K.
Mar 29, 2026
Not seeing results yet
While the current medication on the dosage plan I'm on seems to have helped me from gaining more weight, I'm not seeing any difference in lowering my weight or decreasing my appetite in a noticeable way. I was previously in a tirzepatide compound prescription that seemed to have better results, but I'm not seeing it on my current prescription so therefore, I'm giving it 2 stars.
Response from hersApr 3, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can look into this as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Amanda K.
Mar 29, 2026
I will not ever recommend this company…
I will not ever recommend this company for someone to use. I received no reminders of my auto refill coming up and was not aware it was on auto refill. Which me not being aware of having turned on the autofill is on me, but Hers should have sent reminders so I would have fairly had a chance to know and cancel. This is unethical to me, especially since I now have to figure out how to safely dispose of this stuff as I medically cannot take it anymore. I explained to them that I had to stop taking it months ago after it was not medically going well for me in other respects. A financial strain is something I cannot afford but they said oh well sorry, we will keep our $175 charge and on top of that here is some links to figure out how to safely dispose of the medications. I have friends using this product and have been now looking at alternative options as it is nothing special and to have this type of customer service, they are also unimpressed and concerned should they ever have any issues.
Response from hersApr 3, 2026
Hi Amanda, Thanks so much for sharing your experience with us! We are here to help you in any way we can. We have requested further information so we can locate your account and help you with that as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
crystal
Mar 25, 2026
no change
i am on the compound semiglutide and have been on this now for 2 months. i have not lost nor gained any weight. i am dieting, drinking water and working out daily. when i was on trizepatide i lost 68lbs.
Response from hersMar 25, 2026
Hi Crystal, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Jenny S.
Mar 24, 2026
They don't respond to emails about how…
They don't respond to emails about how much prescription was in the last shipment
Response from hersMar 25, 2026
Hi Jenny, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Adina
Mar 23, 2026
Not clear instructions
Not clear instructions on how much you are supposed to give yourself in the shots and when and how much to increase. Have seen absolutely no results and have been doing the shots for over 6 weeks now.
Response from hersApr 3, 2026
Hi Adina, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. Our team has followed up with you in your treatment channel and look forward to your response. The Hims & Hers Team
Joan M. G.
Mar 22, 2026
Not happy that I could never get the…
Not happy that I could never get the information from the pharmacy to bill my insurance. My 2nd shipment appeared short on the medication?
Response from hersApr 3, 2026
Hi Joan, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can look into this as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Mckenna B.
Mar 22, 2026
Haven’t noticed much of a difference
Haven’t noticed much of a difference. The hair oil makes my hair feel like there is hairspray in it and kind of makes my scalp hurt.
Response from hersApr 3, 2026
Hi Mckenna, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team
Karen B.
Mar 21, 2026
I’ve gained 8 lbs since starting on the…
I’ve gained 8 lbs since starting on the glp-1. I would like to increase my dose. It’s been difficult to figure out how to contact you. Also, I thought I was paying $199/month but you took $1200.00 out as soon as I joined. I should have been notified about that.
Response from hersMar 21, 2026
Hi Karen, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can look into this as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

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Not seeing results yet

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Not clear instructions

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Haven’t noticed much of a difference

I’ve gained 8 lbs since starting on the…