hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

Showing 950 reviews with 2 stars · Clear filters

KathyWW
Apr 8, 2026
Unable to lose weight
I've been on hers weight loss since 2/26. I stop losing weight from 3/18/26 to date 4/7/26. My current weight is 180. I'm very busy in my daily life. I eat a nutritional dietary. Fresh fruit. Veggies and meat. I'm not doing anything different other than adding 30 minutes a day senior yoga. I did increase dose from 60 units to 70 units weekly. Made no difference other than made me hungry. But I continue to maintain a balance diet. HELP or do I need to change something? I am unable to afford the extra blood work. I have recently seen my primary doctor. In good health. I have all medical up to date check ups. Thank you for your assistance.
Response from hersApr 8, 2026
Hi Kathy, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. Our team has followed up with you in your treatment channel and look forward to your response. The Hims & Hers Team
Melissa B.
Apr 7, 2026
Expected More
The app is difficult to use. There seem to be two different home screens to navigate your treatment plan. It would be nice, since we select the date we started treatment, for the treatment plan to reflect where we are in the duration. Example, week 3 begins a new medication, I should receive an alert on the 21st day then. I am on week 5 and unfortunately haven't lost any weight. I do notice less cravings and feel fuller faster, but haven't managed to lose any weight consistently. I'll keep at it.
Response from hersApr 8, 2026
Hey Melissa, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. Additionally, the medical team would love to help you if you’d like to discuss your treatment further, you can do so within the secure messaging portal! The Hims & Hers Team
Amber S.
Apr 7, 2026
Not very helpful on some things
Not very helpful on some things. I stopped taking the medication I was prescribed and tried to ask for refund if I sent the medication back because it wasn’t even 30 days of having it, and nobody can seem to help me. The medicine was making me sick to where I couldn’t take it anymore.
Response from hersApr 7, 2026
Hi Amber, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Susan S.
Apr 3, 2026
I’m not seeing results
I’m not seeing results
Response from hersApr 3, 2026
Hi Susan, Thanks so much for sharing your experience with us! We are here to help you in any way we can. We have requested further information so we can locate your account and help you with that as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Carol D.
Apr 2, 2026
My second delivery was late
My second delivery was late. My second delivery had the dosage wrong and did not send enough to make it through this time period. I contacted you and was to hear from a couple of departments to get this straightened out. Only my initial contact person has replied. I paid a lot of money for this program and feel right now like you took my money and forgot about me.
Response from hersApr 3, 2026
Hi Carol, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can look into this as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Linda A.
Apr 2, 2026
My problem is not the company
My problem is not the company; I keep having allergic reactions to the shots
Response from hersApr 3, 2026
Hi Linda, Thanks so much for sharing your experience with us! We are here to help you in any way we can. We have requested further information so we can locate your account and help you with that as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Ashlee
Mar 31, 2026
Overall not happy with your services
Overall not happy with your services
Response from hersMar 31, 2026
Hi Ashlee, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Julia C.
Mar 30, 2026
Very disappointed
Very disappointed in the lack of communication. I actually asked for a refund but no one ever answered me. I really don’t know what or how I’m doing and have received much guidance. They put a hold on my medication for over a month and didn’t tell me anything till I questioned about it and then it was automatically granted back and I’m not sure why.
Response from hersApr 3, 2026
Hi Julia, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can look into this as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

About hers

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hersReviews of forhers.com

hers reviews

Unable to lose weight

Expected More

Not very helpful on some things

I’m not seeing results

My second delivery was late

My problem is not the company

Overall not happy with your services

Very disappointed

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

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hers reviews

Unable to lose weight

Expected More

Not very helpful on some things

I’m not seeing results

My second delivery was late

My problem is not the company

Overall not happy with your services

Very disappointed