hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

Write a review

Call Directions Website

hers

Write a review

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

hers reviews

Showing 950 reviews with 2 stars · Clear filters

Julie L.
May 1, 2026
Don't believe in the ads.
I see all the ads "I lost all this weight in 2 months" and I am still struggling with my weight. I guess I should not of believed the ads. I have changed my eating habits and make sure to exercise as much as I can at my age. If it was for the follow up text and emails I would had given a lot more star. You do a good job of that.
Response from hersMay 6, 2026
Hi, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team
Kathleen S.
May 1, 2026
I'm struggling with weight loss
I'm struggling with weight loss. I take a lot of the responsibility. It would be helpful to have a representative call me at 813-480-3368.
Response from hersMay 4, 2026
Hi Kathleen, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Nay
Apr 30, 2026
Your help/customer service is horrible
Your help/customer service is horrible. I needed help while on vacation and used the help chat and called. The last response I received was very short and curt. Not to mention completely unhelpful.
Response from hersMay 4, 2026
Hey Nay, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Mindi H.
Apr 30, 2026
I haven't lost any weight and I spent a…
I haven't lost any weight and I spent a lot of money trying to loose the weight.
Response from hersMay 4, 2026
Hey Mindi, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. Additionally, the medical team would love to help you if you’d like to discuss your treatment further, you can do so within the secure messaging portal! The Hims & Hers Team
Jenitza S.
Apr 30, 2026
I would like to talk with a person with…
I would like to talk with a person with real answers no AI general answer to questions
Response from hersMay 4, 2026
Hey Jenitza, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Lisa M.
Apr 30, 2026
Avoid if you have allergies
Ingredients should be listed for all products. I have taken on of the compound pills for almost a month. My inflammation symptoms growing and I thought it was everything blooming. When I finally got a partial answer to ingredients, I find out one of them is gluten. As someone with celiac, I was surprised. Both the pharmacy rep and the medical care responses were flippant and blamed me for not listing allergies. There is nowhere to list out allergies in a profile. If it was on the questionnaire, there was not enough room to list all of my allergies. This is why a full list of ingrientsn should be listed. I though this was a reputable service but it has disappointed and taken money for unusable product.
Response from hersMay 6, 2026
Hi, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team
Robin D.
Apr 29, 2026
Frustrated & confused
Firstly, I have never received a response to any inquiries. I don't know how I can get a hold of anyone to ask questions as they come up. I have lost 1 pound in 21 days, I will say that my appetite is decreased which makes it challenging to get the protein. I am still constipated and I am trying to increase my water intake. When I tried to sign up to re-order the amount kept coming up to over $300 which is WAY TOO MUCH money so I was going to cancel and the minute I considered canceling I got a notification that another shipment is coming which is strange since I did NOT order this or authorize this and I don't know where the money came from. How can I CONTACT someone to ask questions.
Response from hersMay 6, 2026
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team
Sarah
Apr 29, 2026
Only able to communicate with AI…
Only able to communicate with AI computer
Response from hersMay 4, 2026
Hi Sarah, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.

hersReviews of forhers.com

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hersReviews of forhers.com

hers reviews

Don't believe in the ads.

I'm struggling with weight loss

Your help/customer service is horrible

I haven't lost any weight and I spent a…

I would like to talk with a person with…

Avoid if you have allergies

Frustrated & confused

Only able to communicate with AI…

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Don't believe in the ads.

I'm struggling with weight loss

Your help/customer service is horrible

I haven't lost any weight and I spent a…

I would like to talk with a person with…

Avoid if you have allergies

Frustrated & confused

Only able to communicate with AI…