hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Kevin B.
Aug 11, 2026
I have not lost any weight
I have not lost any weight. But, I have not gained any so that is good. I just found out this pill cost $300 per month. As such I am not happy. I saw you have a stronger mg pill. Do you want to send me that? I will try it for another month and lets see? Thank you KB
Response from hersAug 12, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
EVA B.
Aug 11, 2026
Horrible you charged me a month ago and…
Horrible you charged me a month ago and I still haven't received anything
Response from hersAug 12, 2026
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team
Stacey L.
Aug 11, 2026
Charged me $39 and when I realized it…
Charged me $39 and when I realized it was $400 a month I requested a refund and they refused. I never spoke with anyone or received any service whatsoever. Such a scam!
Response from hersAug 12, 2026
Hello, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like to reach out to take a look at this for you. We have followed up with you via email and look forward to your response. The Hims & Hers Team
Samantha G.
Aug 11, 2026
I pay a lot of money for the medication…
I pay a lot of money for the medication as well as the "program". So far all the program is is marking off that I oved, drank, enough water and ate enough protein. Ive done all that and lost a total of 6 pounds so far in 2 months. I has to argue to get my dose increased which drastically increased the price. Im going to look elsewhere where I can just buy the medication or something else that works and I dont have to pay a ton of money for no support and having to advocate for myself. I should've gone elsewhere for this.
Response from hersAug 12, 2026
Hi Samantha, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
nope
Aug 10, 2026
totally unhelpful and impossible to reach a real person
i never get a straight answer when i am talking to your stupid ai chat. and the hair care treatment i desperately needed in a timely fashion was on backorder for a month with ZERO UPDATES AND ZERO WAYS TO GET UPDATES EVEN THOUGH I REQUESTED THEM REPEATEDLY. horrible customer service.
Response from hersAug 12, 2026
Hi, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team
Daniela A.
Aug 10, 2026
Haven’t received my first shipment yet
Haven’t received my first shipment yet. And the company is messaging me about my experience with the product? What? I been waiting for a month
Response from hersAug 12, 2026
Hi Daniela, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Kimberly R.
Aug 10, 2026
If I could give ZERO STARS I would!
I was searching for weight loss drugs online and stumbled across for hers.com I proceeded to answer the questions and set up my profile. I never completed the profile. I never received any medications or any other contact with for hers.com I was charged $450 for services from forhers.com that I never received. I never received medication. I never spoke to a "medical professional ". I never had a consultation of any kind but yet I was charged $450 . I was told by customer service that I should have read the agreement. Never ever ever ever use forhers.com
Response from hersAug 12, 2026
Hi Kimberly, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Astrid
Aug 10, 2026
There is a lot if hidden fees that add…
There is a lot if hidden fees that add up quickly. It is amazing that they charge a fee for a dr and it is AI. It is very hard to cancel.
Response from hersAug 12, 2026
Hi Astrid, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.

hersReviews of forhers.com

About hers

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hers reviews

I have not lost any weight

Horrible you charged me a month ago and…

Charged me $39 and when I realized it…

I pay a lot of money for the medication…

totally unhelpful and impossible to reach a real person

Haven’t received my first shipment yet

If I could give ZERO STARS I would!

There is a lot if hidden fees that add…

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

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hers reviews

I have not lost any weight

Horrible you charged me a month ago and…

Charged me $39 and when I realized it…

I pay a lot of money for the medication…

totally unhelpful and impossible to reach a real person

Haven’t received my first shipment yet

If I could give ZERO STARS I would!

There is a lot if hidden fees that add…