Liz M.
Ran into an issue with next shipping date, BOT responses
Ran into an issue with confusion over the next delivery date and thought I would run out of GLP-1. After several back and forth trying to communicate that all I wanted was the next shipping date, the BOT responses, clearly not able to understand, had me checking other options. I told the BOT I might as well cancel if I can’t get a straight answer, the BOT got right on it and the next message was basically, bye-bye. Not as hard to cancel as I thought, lol!
Response from hersJun 30, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

