hersReviews of forhers.com

You are charging me through two different accounts. I don’t know if you are franchised, but I should not have to solve this problem. Work it out within corporate. Stop one of my accounts and refund me the second account. Thank you, Patricia Rogers

I understand that there’s a shortage of minoxidil, but to not have even a rough estimate for delivery after a month of complete radio silence is crazy.

I contacted Hers to make a change to the billing of my existing membership. I did not ask them to cancel it. Hers canceled my membership anyway and later acknowledged that it happened because of an error on their end. Despite that, Hers repeatedly insisted they could not reinstate the membership they had canceled. Instead, I was told I would have to reapply and, if approved, move to their new pricing structure, which would cost me approximately $100 more per month. I asked for the issue to be escalated. I even proposed that if they truly couldn't restore my previous membership, they could simply credit the difference. That wasn't meaningfully addressed. I just kept receiving the same canned response: they couldn't reinstate it. Then, after repeatedly telling me reinstatement was impossible, Hers started sending me messages inviting me to renew/reactivate my membership. So which is it? This is the kind of administrative inflexibility I cannot stand. Hers made an error with my account, acknowledged the error, and then expected me to absorb the financial consequences rather than find a way to correct it. I have screenshots documenting the entire situation and have now filed a consumer complaint with the New York State Attorney General's office. Hers made the mistake. Hers should make it right.

I ordered my product a month ago and still have not received it. I have called twice and not received any answers, and a manager or supervisor would not come to the phone. I would like to know when I’ll receive my product that I ordered July 15 or get my money back. I was really looking forward to this product.

If I could give this company a zero I would. I immediately cancelled with this company as soon as I got my automated welcome email a couple of minutes after I signed up. They misrepresented what they were offering. I didn’t get anything out of it and I’m being charged $39 anyway. I’ve heard my state has lots of complaints against this company. Don’t trust this company!! In my opinion they are dishonest and you shouldn’t expect anything from these con artists… in my opinion. If I had not immediately cancelled and had been enriched in any way I would not mind being charged, but this is wrong. Run from this company.

I have not received my order yet , which has been ordered a while ago and you already took the money but have yet to ship my first order . I’m highly frustrated .

Never recieved my order, rhe only response i have received is that it’s on backorder.

Its been over a month and i havent recieved anything , i got a message about supply issues weeks ago and still nothing , i still see advertisement for Hers products but cant keep up with demand ! But I was charged right away !!!