JEANNIE P.
Difficult to Cancel Subscription
Difficult to Cancel Subscription - Jumping through Hoops. Why is it the same answer for everyone from "FORHERS"; Reply from hers??? Hi, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team They make you go through hoops to cancel, Go to Privacy tab and you have to choose each item; DELETE / REMOVE log out / Log back in and go to the next subject. Remove information, do not sell my information, delete my information, etc... OMG!!! hopefully I'm all set. But for some reason I don't feel like I am, even though they sent me an email that my account is cancelled. My Problem is I don't like having my CC on file and letting them charge when they feel or think I need more medication. This is my choice not there's., so with that I'm DONE. Plus I was getting Severe Migraines taking the meds for hair loss. I'll stick to my biotin gummy's at home. "Not saying this company is bad but Having access to my credit card and controlling when they feel to charge my credit card is a deal breaker"
Response from hersOct 3, 2023
Hi, Thank you for sharing your experience with us. We are here to help you in any way we can. We have requested further information so we can locate your account and help you with that as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

