hersReviews of forhers.com

I went to Hers for my insomnia. I was given medication for anxiety. There is no phase where you have to approve the medication prescribed before it ships. Doctors decides and then it’s sent out. I don’t want the medication I received, as it is not what I went to Hers for. I didn’t come for anxiety I came for insomnia. I feel like the doctor overlooked what I wanted they just prescribed a general medication for a different issue than what I needed. The medication shipped and I don’t want it. I wasted $145 dollars on medication I will not use and cannot return. I don’t recommend this company. Why is there no point in the process where the customer must agree and approve of the order before it ships? Starting medication can be a difficult process and people like to do research on their own before committing to something and forking out money for it. Hers doesn’t allow time for this. Overall unhappy with my experience and now have a bottle of medication that I can’t do anything with and am out $145 and still am suffering with insomnia.

What a mess- Shipment took forever to arrive. The medication instructions originally given to me on the app did not match what the prescriber chatted to me, and then the instructions in the bottle were different. Essentially I had 3 sets of instructions to follow right off the bat. The meds made me terribly sick, and when I reached out to the provider, they gave very generic, chat-botty answers. “Just give it a few more days”, “make sure you take it with food”, even though the bottle said clearly to “take on an empty stomach”. And when I asked for clarification that they wanted me to do the opposite of what the bottle said…. Silence… so more side effects came and after a total of only 4.5 days I decided I was done, and contacted customer support to cancel my subscription, since I was getting nowhere and I clearly wasn’t going to continue this medication. But now- I’ve been told they can’t cancel it, because I had side effects, the provider will reach out to me shortly. Ummmm, so I guess I’ll just wait and hope they don’t tell me to continue for a few more days like last time. 🤞

It took a long time for my order to arrive. The side effects were so gnarly I had to miss multiple days of work - like I was sick in bed for multiple days. I had to stop taking the medications and my regular doctor was horrified about the combo I was prescribed. This is not quality care. I didn’t bother reaching out to the prescriber on the app - I’m working only with my regular doctor that actually talks to me and doesn’t rely on a tiny little questionnaire to treat me.

The increased dose is making me nauseous all the time, which does not allow me the energy to exercise or do anything, I tried cutting back but I just seem to be feeling sick all the time, and it sucks!

There’s no support and product didn’t have any effect. Waste of money.

Communication Issues You need to make it easier to speak with human representatives and not just AI responses. I experienced severe side effects from starting medication and had paid for a 5-month supply. Within two weeks, I was experiencing issues and stopped taking the medication. Hers would not offer a refund nor a return and now I'm stuck with this medication that I'm scared to take.

Before I got my package everything was great. It took a little long and I never did get tracking. It just showed up, but the person at chat was very nice. Then the meds arrived. I was super excited and started right away. I was already ok metformin so your metformin was actually a decrease. I started with the lowest dose of the other two and got incredibly sick. Racing heart. Tired. Hot face. Anxiety. Waking up in the middle of the night with a panic attack. I spoke with Dr Joe and he gave some good ideas to me. So I used his advice and there was some improvement but the bupropian is unbearable. It causes a headache and a racing heart. My normal resting he is 55-60. With Bupropian it's 90-104. I asked further questions and the new Dr basically answered that I could quit. After spending $400 I really wanted to push through this. I really wish I'd never ordered. I wanted this to work so badly and still do, buy I can't seem to find a way around the side effects.

Very unhappy with the whole experience. Being charged and sent 5 months of medications at one time makes no sense. Especially when there are side effects. Being told on one hand that the medications work together and then when asking how to fix the side effects being told to stop taking a medication seems contradictory. Very upsetting to be told that after paying for all this medication, that I can pay for new meds that might or might not have the same side effects.