Skylar E.
Renewed my prescription ahead of…
Renewed my prescription ahead of schedule with no follow-up email stating this. You get a 24 to 48 to cancel, but they wait to charge you until the time has expired to were you are not able to cancel. So they charged me $200 before my renewal the week before my closing date and refused to give me a refund. Also, the prescription has not worked at all. Terrible business practices.
Response from hersMar 31, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

