hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

Showing 950 reviews with 2 stars · Clear filters

Nicole M.
Jun 16, 2026
Membership was unclear & poor customer service!
The plan was very unclear and it took days of questions to customer service to get a clear answer. This was a significant waist of time and quite a bit of a run around. I am extremely frustrated and canceling my membership. It would have been fine if I had gotten a simple explanation for the charges to my account; however, I got days and days of answers with lack of clarity and incorrect information.
Response from hersJul 1, 2026
Hey Nicole, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Kimberly
Jun 16, 2026
Skip the Middleman
You’re better off going directly to your primary care doctor to get your prescription for the Wegovy pills instead of paying HERS $149.00 every month just to get the prescription directly. One visit, one copay to your primary doctor and you’ll eliminate the go between company who’s profiting off of you every month!
Response from hersJun 16, 2026
Hi Kimberly, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
PEGGY C.
Jun 16, 2026
I reached out and informed you that I…
I reached out and informed you that I was billed twice for the same shipment - June 1 and June 5 and I have heard nothing back????
Response from hersJun 16, 2026
Hi Peggy, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. We have followed up with you via email and look forward to your response.
Kari E.
Jun 15, 2026
Don’t get Semaglutide from HERS
Hers starts GLP-1 Semaglutide at a dose 25% less than what doctors give. Therefore, it takes MUCH longer to get to a dose that has any effect. Also, the maximum dose is 1.5mg — other sites and doctors titrate up to 2.4mg. Don’t waste your time and money. Use another site and ask questions. YOU GET WHAT YOU PAY FOR
Response from hersJun 16, 2026
Hi Kari, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Dorothy V.
Jun 15, 2026
Unfortunately
Unfortunately, the medication is not working for me. It was mentioned that opposed to the pill, I should try the shots and would like more information. Also, please cancel any further deliveries and confirm that you’ve received this cancellation request.
Response from hersJun 30, 2026
Hey Dorothy, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Joy
Jun 13, 2026
I have been on the medicine for a month…
I have been on the medicine for a month now and not lost a pound. How long does it take before I lose at least 1 Pound?
Response from hersJun 30, 2026
Hey Joy, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Audrey D.
Jun 13, 2026
I haven't been able to get into my…
I haven't been able to get into my account for a week. Your support team never responded and then you send me this. What do you think I'm going to say? I'd like to get into my account so can you ask your tech team to contact me?
Response from hersJul 1, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
TG
Jun 12, 2026
The company has been great
The company has been great, however, I am not seeing any results in fact I have gained weight sence being on the pill.
Response from hersJun 30, 2026
Hey TG, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team

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I reached out and informed you that I…

Don’t get Semaglutide from HERS

Unfortunately

I have been on the medicine for a month…

I haven't been able to get into my…

The company has been great