hersReviews of forhers.com

The actual medication has had a positive impact on my health last couple months. However the app, the customer service and getting the correct amount in my subscription has been a mess. Specifically I still have not received my next bottle subscription. And I was recently charged for another bottle so now I am out of pills and will be getting excessive amounts (2 bottles instead of 1). I have tried sending many messages to figure out why this is happening. The last message none of my questions were answered and I am still confused why I can't get the correct amount for the right timeframe and price. Please help me.

It started with this "fake" prescription process to make it look like they care and are legit. No idea who this "doctor" is - never talked to them or had any communications with them. But, poof, the I got the prescription. The on-line process asks you all the questions first and then a ridiculous rubber stamp approval happens within minutes. After I received the product and did not feel comfortable taking it (based on the fake doctor prescription and side effect risks), I did not even open the shipping box/package and asked for a return - which they refuse. So, this is a $200 mistake on my part and I'm passing this BS along to you so you don't make the same mistake. Total Scam.

Their return policy is horrible. I changed my delivery date becuase the hair loss medication was so expensive. I found another product that works better for me at half the cost. When I recieved the her prescription I realized I had not cancelled it. I caontacted the company and asked how to return the unopened item. They do not accept returns. So now I have a $195 bottle of meds for I will not be able to use - horrible!

I NEVER authorized to have them send me medicine that I am currently taking and charging me $234.00?!!? Why would I want this medicine when I already am on it....I was looking for Rexulti!!! I said this from the beginning and this was told to them!! I am trying to fight this charge. This is a JOKE!! CANCEL my subscription ASAP!!

Since I started using their product my scalp started to hurt and itch. It’s so incredibly dry and painful and I could not stop itching it. And then I got night sweats. I kept trying to finish the bottle to see if things would change and nothing improved. I stopped taking them and my symptoms went away. I contacted their customer service department and they basically said we’re sorry, too bad, but you don’t get your money back. I will not be recommending their brand to anyone.

I wish I could put 0 stars. It's all automated they wouldn't let me talk to a real person...

The product did not help me. I don’t want to receive it anymore

Extremely misleading company!!! Too the survey to see my best option for hair loss. It said to use the serum and that it contained Minoxidil, some vitamins and a few other ingredients. It said these ingredients fostered hair growth and listed many positives to the use of the product. After completing my order, I searched minoxidil (my mistake for searching after placing the order) and realized that is Rogaine (there’s that misleading characteristic). So this is basically a glorified Rogaine. BUT, I know rogaine has to be used permanently because if you stop, u lose your natural growth cycle losses as well as all the hair u gained from the use of it. Therefore, it would be the same for HERS, being that they’re the same ingredients. Armored with this knowledge, I cancelled my subscription which was only 6 hours after I placed the order. Coincidentally, in that 6 hours, A “physician” had already reviewed my file and approved the med and began processing my order. I got an email saying my subscription was cancelled and I was happy to see it all went through. Until today, 6 DAYS LATER! When I received an email saying my order was shipped and $147 charged to my card. I contacted customer service and they said since it started processing in that 6 hour window, they can’t cancel. And they cannot accept returns. And they do not perform refunds. Seems a pretty convenient little tool for them to process the order so quickly yet take a full week to ship. And NEVER once mention that you cannot cancel after processing. Or there is, in fact, no possible way to cancel before the shipping occurs. Everything about this company is a misleading, glamourized version of over the counter products. Def gonna put these reviews wherever I can so more people can know not to make the mistake I did.