hersReviews of forhers.com

I was given a different dosage amounts from my doctor on the chat portal than what the app was telling me. For one of the medications the app was telling me to take twice as much as what she instructed and for one of the medications I was taking daily she said i wasn’t supposed to start for 3 weeks. Naturally, I was worried because I had already been following the app’s schedule. I’m very careful about what I put into my body, and this mix-up caused me a lot of stress. When I reached out to your support team via email for help, I felt like my concerns were brushed off. I was just passed on to someone else without any apology for the mistake and the worry it caused me. I expect more careful attention and empathy, especially from a company dealing with health and medications. I’d like a clear explanation of how this mix-up happened and assurance that steps will be taken to prevent it in the future.

This company is horrible when it comes to stopping a prescription or cancelling your account. I have tried over and over to cancel my prescriptions and they keep charging and sending it even after telling them several times to cancel. Once they get your payment information you're stuck. They won't stop sending it and charging you for it. I would give them 0 stars if possible

A few weeks ago, I experienced minor shedding for the first time ever, and about a week later purchased a 5-month supply of Hers 1.5mg minoxidil. The first 2 weeks were fine, with neither improvement nor side effects. On day 14, I began losing hair so severely that it backed up my shower drain. I stopped the medication at day 19 and within a few days, I returned to my pre-minoxidil mild shedding. I spoke with my rheumatologist about this mild shedding, and he said it was likely a side effect of an arthritis med I take (methotrexate), which minoxidil would not alleviate. I wish the Hers.com doctor had pointed this out and steered me away from an irrelevant, expensive treatment that caused me to lose a lot of hair for no good reason. Minoxidil might be right for some people, but talk to YOUR physician FIRST.

They sign you up for a subscription that you won’t get notified for before they take your money. They give you no way to cancel an order even if you’re no longer taking the medication they provide and leave you with MONTHS worth of medication you don’t need. Feels like a complete waste of time, money, and resources, and seems that the company is only out to get money from you. I take a VERY low dose of anxiety depression medication and they charge significantly more than any normal/local pharmacy would. I know because I work at a pharmacy. When trying to reach they’re customer service number after being on hold for 30 minutes got hung up on because “there was no one to help me at that time” so I wasted 30 minutes on hold for nothing. When finally get in contact with the pharmacy was told there was nothing they could do. The refills on the prescription I had ran out of refills and they still continued to charge me and send more medication, which is illegal. Just a heads up for anyone thinking of using this service.

I want to cancel I can't afford it, and I can't get through anywhere. I'm going to dispute with my bank.

Don't do it. They prescribed me a med that would interact with my current medications for a different issue and their own prescribes said not to take it without getting the okay from my other dr bc it would interact and they still charged me ever though it hasn't shipped and said they are still sending the 3 months supply. That has to be illegal. Like oh we just send it out anyways to people who shouldn't mix meds?? Terrible. Edit. My name is above. You can find my account from my name? And my customer service inquires. I'm pissed. Don't charge me for something I can't safely use and won't be taking. You're loop hole is that you guys prescribe things regardless and then stay ooppas sorry you can't take it.. dispose of the meds properly. We don't care cause we got your money. Lousy lousy way to do business.

MY HAIR IS NOW FALLING OUT REALLY BAD....IM SHEDDING MY HAIR ALL DAY AND NIGHT...ITS COMING OUT IN CLUMPS IN THE SHOWER AND MASSIVE AMOUNTS BRUSHING IT WHEN ITS DRY. IM SO UPSET

I can’t take hers minoxidil with biotin. I have thyroid issues as I answered in questionnaires for purchasing, unfortunately biotin interacts with my medication for my thyroid so therefore cannot take her product. Had I known this before purchase I would’ve never made this purchase unfortunately now I’m out the $200 and was only able to take five pills, I’d love to know there was a way to get a refund.