Elizabeth R.
Buyer beware!
I would avoid this site, or at the very least, do a TON of research before giving them payment info. I reached out for weight loss medication, and was really disappointed with the interaction. After purchasing my prescription, I did some research and found out that the combo of these new meds with my existing meds (including the fact that I consume alcohol) were VERY hazardous to my nervous system. I was actually shocked that a doctor had approved the prescription. I was told upon purchase that the meds were back ordered 2-3 weeks, so I reached out in the first 48 hours to cancel the order. No dice. They told me the pharmacist was already cued to fill it and ship it, so they couldn’t stop the order, and they wouldn’t accept the pills returned, even if they’re unopened. In a basic way, they just want your money. If you use this service, please do plenty of your own research BEFORE buying the product. You can cancel the subscription, but not the order, even if it’s hazardous to your health.
Response from hersSep 20, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

