Cali
Literally all of the pills in kit 1 say…
Literally all of the pills in kit 1 say they can cause death. No thanks.

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.
hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Pharmacy & Medicine · San Diego, California
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Showing 2,500 reviews with 1 star · Clear filters
Cali
Literally all of the pills in kit 1 say they can cause death. No thanks.
Sam M.
The app is non-functional. I cannot click any button to enter any information or access care conversations. All recent reviews on App store say the same.
Response from hersOct 12, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
JACQUELINE B.
The injectable weight loss formula Arrived with ice packs melted and warm. It did not curb my appetite like a name brand prescription formula I tried so I can only assume that part of the medication just isn’t added. The one month injectable weight loss shipment never appeared on the website under my account nor was there any communication from any type of licensed healthcare provider. The customer service person could not tell me why there was no information about what I received listed on my account. With this being said, there’s no doubt in my mind the injectable weight loss formula I received from Hers. Com , whatever it contained, doesn’t require a licensed healthcare professional’s guidance or authorization. So, essentially I paid $499 for a vial of clear fluid that more than likely was nothing of much value for weight loss. It’s exactly like the old adage, “you get what you pay for”.
Christina K.
I have not gotten prompt responses
Response from hersOct 12, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Db
Why would I take something that causes insomnia, anxiety and liver damage? It appears this company doesn't care about our physical and mental health.
Rhonda C.
I have just spent a week trying to renew my prescription. My provider renewed my prescription for weight loss, the problem is I can’t accomplish this because their website won’t let me place the order even though it’s been renewed so it can ship. They have my cc info, my address same as previously. I just get BS CANNED responses to which none have worked & since apparently no one in customer service, if it even exists can read & comprehend my frustration I have gone in circles. There is NO LIVE/REAL PERSON YOU CAN EVEN SPEAK TO… NO MATTER WHAT!!
Response from hersOct 12, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Mel T.
Will take your money, even if they haven't helped you. Then email you, "We're sorry, we know this isn't what you wanted to hear". And that'll be it. Waste of time and money.
Response from hersOct 12, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Stephanie F.
I cannot use the app, it’s entirely unresponsive despite me updating it, deleting & uninstalling, updating & restarting my phone.
Response from hersOct 12, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team