Melinda C.
No patient consent to treatment but treated anyway
Absolutely “love” how the only reviews Hers responds to are the 5 star ones. Tells you everything you need to know. It’s impossible to get a hold of anyone on the company/customer service side which is scary considering this is medical treatment. I talked to a doc and received info on the treatment plan only AFTER my order was processed and charged. The treatment offered has some horrible side effects that I don’t want to take on now that I know of them. But there’s no way to stop the pills from coming. I thought with medications and medical treatment that the point is for the consumer to understand the treatment plan BEFORE being treated.
Response from hersNov 13, 2024
Hey! We understand how frustrating that must have been, and we genuinely apologize for the inconvenience. Your feedback means a lot to us, and we're actively making improvements to ensure a better experience for you. We would love to have the chance to assist you again and show you how much we care about great service! The Hims & Hers Team

