Mallory
Hate it and no refunds available
Initially I filled out the survey saying I wanted to try the topical hair treatment for my thinning hair. After submitting everything I got a message from the provider about how to consume the medication. I told them I didn't want the oral one, the side effects worried me, and I wanted the topical option. They agreed that they would send the topical, but the oral one came in the mail. I messaged them and they apologized and said the topical would be sent ASAP. It took a couple weeks, but the new one finally showed up. Unfortunately, the treatment is horrible on my hair! It is SO thick and greasy and makes my hair look horrible! What is the point of growing a little more hair if I have to use this greasy sticky solution everyday for the rest of forever? I messaged and asked if there was anything I can do since it was very expensive, and they basically said no, sorry. Prescription meds have no guarantees. I wish there was a lower cost option for testing this product, I totally wasted almost $200 on this treatment I will never use.
Response from hersNov 27, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers. The Hims & Hers Team

