Maria V.
Inaccurate description of service
They state that they will provide you guided help along the way. They also state that you will have someone available to answer your questions at anytime. All are highly overstated. First, they don’t give you the best time to take the meds. When I asked I never got a response. I waited 4 days for a response to only get a very generic link. Since then I get very generic responses. It is always from a different person who clearly didn’t read my previous response. In a previous response I stated I was concerned I was eating between 500-800 calories to which I got a canned response of “would you like to increase your medication to decrease your appetite”. To which I responded I can’t believe I medical professional would recommend I eat less than 500 calories a day. They of course corrected themselves but it was clear they didn’t really read the previous response. I don’t think they do what they promised. I am extremely disappointed. Unfortunately my subscription automatically renewed so I got charged again for this horrible process. I am out a lot of money for nothing.

