hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Jenn F.
Jan 3, 2025
They double charged my card for an…
They double charged my card for an unauthorized $240 on December 14th and then refused to cooperate with my bank to have the charges removed, instead they just insisted that the charges would “fall off eventually”. Be very wary and use a refillable debit card IF you decide to use this service. Absolutely destroyed my Christmas and has cost me almost $400 in additional fees due to these erroneous pending charges.
Response from hersJan 28, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can take a look into this for you. We look forward to hearing back from you soon. The Hims & Hers Team
Lesley B.
Jan 3, 2025
Overpriced
Overpriced
Response from hersJan 28, 2025
Hey, We appreciate you providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Tasha
Jan 3, 2025
Does not work
Does not work. Completely awful. Made me gain 35 pounds in a little over a month. Terrible experience. The owners should be in jail.
Response from hersJan 28, 2025
Hi, Thank you for bringing this to our attention. We would love to get you connected with a provider who can better assist you regarding your treatment. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
RoadMommy
Jan 3, 2025
Buyer beware
I thought I read. I was only doing a three month one time deal but yet I’m being charged every three months now for no services. The provider you assigned me is a waste of time.
Response from hersJan 28, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can take a look into this for you. We look forward to hearing back from you soon. The Hims & Hers Team
Cathy R.
Jan 1, 2025
I do not know my order number but my…
I do not know my order number but my medicine is not working
Response from hersJan 7, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Nancy C.
Jan 1, 2025
I never heard anything from you so I never responded, there was nothing to respond to. If you have sent something, please resend it. Still not able to open app and am getting the same message as above
I can’t get the app to work. When I sign in it locks on a page (currently “Access the app with ease”, which is quite ironic) and wont let me see other options like the main menu.
Response from hersJan 2, 2025
Hey, We understand how frustrating that must have been, and we genuinely apologize for the inconvenience. Your feedback means a lot to us, and we're actively making improvements to ensure a better experience for you. We would love to have the chance to assist you again and show you how much we care about great service! The Hims & Hers Team
Andrea
Dec 29, 2024
I should have read the fine print…
I should have read the fine print before ordering. I am not able to consume any alcohol on the products you sent and I am a sales rep for a spirits company. This is ridiculous that I can't get even a partial refund. I never even touched the bottles.
Response from hersJan 28, 2025
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. The Hims & Hers Team
tracy A.
Dec 29, 2024
I had to stop taking after two days
I had to stop taking after two days. My blood pressure went up and have me a headache that would not go away. I wanted to have a great experience but unfortunately that wasn't the case.
Response from hersJan 28, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

About hers

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They double charged my card for an…

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I do not know my order number but my…

I never heard anything from you so I never responded, there was nothing to respond to. If you have sent something, please resend it. Still not able to open app and am getting the same message as above

I should have read the fine print…

I had to stop taking after two days

About hers

About these reviews

More in Pharmacy & Medicine, California

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hers reviews

They double charged my card for an…

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Buyer beware

I do not know my order number but my…

I never heard anything from you so I never responded, there was nothing to respond to. If you have sent something, please resend it. Still not able to open app and am getting the same message as above

I should have read the fine print…

I had to stop taking after two days