Becky Van Der G.
My initial experience
I thought the response time as I was getting my prescription settled was relatively decent. There was some confusion and I was initially prescribed the wrong serum. Had I not caught that, I would be using something I should not have for my age. The topical ointment is easy to use. I don't necessarily care for the smell or how it makes my hair feel after application, but I am going to bed afterwards so I can live with it 😊
Response from hersJul 31, 2026
Hey Becky, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team