hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

Write a review

Call Directions Website

hers

Write a review

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Loretta R.
Jan 18, 2025
I was not able to use the product due…
I was not able to use the product due to having head injury and in nursing home. I had the unopened product returned to sender and need a refund for my purchase. I won't be able to use this due to injury. Thank You Loretta Reynolds
Response from hersJan 29, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Serenity
Jan 17, 2025
You may never get your meds
It's been over a month I've been waiting for my med. I do NOT recommend!
Response from hersJan 29, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Laurie H.
Jan 17, 2025
I have yet to receive your product and…
I have yet to receive your product and have tried to communicate my situation and have been told by members of your team one thing then another. I’ve asked them to review previous exchanges with no good answer. I’m extremely disappointed and frustrated,
Response from hersJan 29, 2025
Hey, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Louise H.
Jan 17, 2025
I have been paying $399 a month for…
I have been paying $399 a month for semiglutide and it's turning out to be a scam. They are not sending me enough and they have literally sent me in circles. IT IS A SCAM.
Response from hersJan 29, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Melissa R.
Jan 17, 2025
I would really like to talk to a…
I would really like to talk to a consultant! I cannot get through. If you are a professional company and you care, please get a hold of me. I realize your hair is prone to fall out before Your prescribed prescription takes affect. However, my hair is falling out even more than it was and it’s been a month and a half. Please help! I’m wondering if I should change prescriptions or discontinue
Response from hersJan 29, 2025
Hello, Thank you for bringing this to our attention. We’re truly sorry to hear you had a frustrating experience. We would like the opportunity to make this right. We’ve followed up with you via email and we welcome you to reply back to the email you receive. We look forward to being in touch with you. The Hims & Hers Team
Sunday Night P.
Jan 17, 2025
You need to visit a real physician
I find that Hers will jump at the first opportunity to make more money off a "patient" without ensuring clear communication. You'll be safer overcoming your embarrassment and visiting a real healthcare provider.
Response from hersJan 29, 2025
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers. The Hims & Hers Team
Amanda P.
Jan 17, 2025
Horrible experience trying to obtain…
Horrible experience trying to obtain weight loss medication on forhers.com $400 I will not get back and I will definitely never use this company nor can I possibly recommend it to anyone. Please save yourself and your health and stay away. See an actual doctor don't just play with nurses (your care team will consist of a dozen of different people in one long chat thread and what one says will later be contradicted by another). Further they do not stand by their word. It's not about care it's about money.
Response from hersJan 29, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
MB
Jan 16, 2025
Customer service is not good
Customer service is not good Unable to receive prescription on time Provider will not contact me Planning to cancel order
Response from hersJan 29, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hersReviews of forhers.com

hers reviews

I was not able to use the product due…

You may never get your meds

I have yet to receive your product and…

I have been paying $399 a month for…

I would really like to talk to a…

You need to visit a real physician

Horrible experience trying to obtain…

Customer service is not good

About hers

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

I was not able to use the product due…

You may never get your meds

I have yet to receive your product and…

I have been paying $399 a month for…

I would really like to talk to a…

You need to visit a real physician

Horrible experience trying to obtain…

Customer service is not good