Shannon G.
Misrepresentation
Signed up in June and have already been charged -40$ intro fee and 2 charges for$ 145 and did not even receive the medication. Then it was impossible to speak with a live person to understand the charges. In the chat it was explained it was $145 a month for subscription an additional $145 for medication. I feel that hers misrepresented their advertisement as 149$ a month of medication.
Response from hersJul 15, 2026
Hi Shannon, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and you are always welcome to reach out to us if there’s anything we can help you with. The Hims & Hers Team

