hersReviews of forhers.com

I have suffered from PCOS & Insulin Resistance which have resulted in significant weight gain. I have been following an endocrinologist for two years where I've been tried first on Ozempic, my highest dose being 2mg. After 18 months, my doctor switched me to Zepbound and recently increased my dose to 7.5mg. I have been paying out of pocket for these name brand medications the entire time and it is very costly. After seeing Him & Hers advertised on TV and social media, I was drawn to their attractive pricing and signed up for a 12 month subscription because it was the best value. However, I soon became concerned about dosing and decided to cancel my subscription within hours because I needed further clarification about dosing. Specifically, I wasn't sure if I would be sent medicines every month or in bulk. Upon contacting Hims & Hers, I was informed that they could only cancel half of my subscription because the medication had already been dispatched. It made no sense to me. How could I be prescribed a medicine if I've never virtually met or consulted by the provider? I literally was prescribed a medicine solely based on an intake form! This seems reckless and dangerous. Worse, the medicine I received was the wrong medicine and dose! Why would I go down to a starter dose and back on Ozempic? I expressed my concerns to Hims & Hers to ad nauseam and got the same response. Suggesting it was entirely my fault! However, acknowledged that I did cancel! This makes no sense at all. To this writing, I have not been able to receive a refund as the default response is since the medicine was sent, I'm not entitled to a refund. I did not authorize a shipment! This feels like entrapment! I believe Hims & Hers and their providers are in direct violation of the recognized standards of care in their treatment of patients and prescribing practices! The mental distress this has caused me is egregious! Still trying to recover $990!!!

This company continue to charge my account even though the account has been closed for months. I have emailed, messaged the site and tried to call them numerous time.

I ordered and signed up to start the hair loss treatment. They DO NOT remind you about your subscription even though it is literally MONTHS between treatments. Then, they do not cancel and refund. They only cancel. Be prepared to spend a ton of $$$ on products that 'may' work.

Terrible. You do not meet with, or speak with, a provider before you are billed. Then you cannot change your plan even if you have issues with what was shipped. They have you agree to a per month price, but then you are charged for 5 months in advance. If you have a reaction to the medication, they don’t care. You are not refunded and you are left with hundreds of pills you can’t use. All very shady business practices, and I believe medical malpractice. Avoid this company.

Very disappointed. I reached out to the help desk as the needles are weak and keep breaking. I’m pretty sure I’m on a placebo because in 4 weeks I’ve gained 2 pounds. I’m going to report this company as I think it’s a scam and they are taking advantage of a vulnerable population.

Customer service sucks! Can't speak w anyone. Costs are extremely misleading. Extremely disappointed. Don't trust them!

After spending a lot of time answering serious questions about my mental status (which let’s be honest needs some help.. hence why I’m exploring options) HERS without explanation denied me help and told me to me to seek out a psychiatrist. I know Ive got my things but come on I’m not quite there. I was looking for some sort of guidance/medication to help ease my anxiety and to be shut down like that without reasoning I can tell you right now is not good for anybody’s mental health. Due to the initial shock of being denied and the lack of answers as to why I was being denied I chose to search the response on google and found a series of other women who have experienced the same. Don’t say you’re going to help people if at the end of a 15 minute VULNERABLE assessment you’re going to ruthlessly shut them down and make the situation worse. Thank you for the vote of confidence and the truthfully shocking soul crumbling experience. Way to make a girl feel worse about herself. Should I capitalize HER… or is that a privilege for the ones you actually help?

Had a horrible time on my first round of meds, stopped taking them. Was charged WITHOUT WARNING for $400 of new meds when I haven't even finished the first round bc of side effects??? Why no reminder before charging again and surprise shipping me more meds? 5 months between shippings, no way I was supposed to keep track of that.