hersReviews of forhers.com

I was initially ordered the Med without vitamins. However, I IMMEDIATELY messaged to have the prescription changed to the med with vitamins, as my hair loss was sudden and likely from recent major surgery and general anesthesia. This information was not solicited in the intake questions! This immediate message went ignored and thus, the first prescription was billed and shipped. Worse I was then literally SCOLDED by the team not to use CAPS! So they ignore messages, trying to get their attention with CAPS so they would hopefully see and respond properly failed, and then I get shamed and scolded by some company person! Not one person reached out to try and correct this atrocious conduct! Is this truly how this company treats its customers/patients?? Disturbing…especially if physicians are involved here!

Doctors are in the business of keeping people sick.

I have yet to have someone reach out to me to see how I am actually doing. I feel like your company just gets the money and sends the drugs. Shame on you! I have asked if there is a diet to follow, some sort of user friendly food tracking system, or a actual person to talk to instead of some BS email back to me. I have emailed and my response was just to be patient until the meds work. I had such high hopes for your company as I switched from a different one who did the same as your company. My niece recommended your company but she is feeling the same as I do. Do not be a fly-by-night company like the 1,000 ones out there. Be better!!!

I purchased this product which is expensive with high hopes. I received the product and applied it each night over a couple days as specifically directed. The product left the area where applied sticky and matted the hair together. I contacted Hers, had several message exchanges to no avail. The doctor who responded admitted some people have an issue with it being sticky but it was, "too bad" kind of deal, "sorry for inconvenience" of the $147 spent on something which did not work. It was suggested to apply to wet hair, which is problematic as I wash my hair a couple times a week. This was never mentioned in literature I saw. While I know my order was "formulated" for me, I expect it was fairly standard. Them not being able to resell a product that is faulty in its application is not an excuse. I would not recommend. I can't remember the last time I took the time to write a negative review but this was bad enough for me to seek this out. Hers does not back their product. Buyer beware.

Started feeling lightheaded after taking hers. A hers doctor told me to stop taking it, so I did a week ago. I also heard that minoxidil causes cancer. I don’t think something that causes cancer should be used to grow hair.

Terrible site. Like to add! They did request for more information to locate my profile and still never got back to me! Says a lot! People that have it hard and are depressed due for not being accepted, HER.COM are also a site that doesn’t respect the LGBTQIA. The do not investigate issues, verification is an issue as you verify one day and the next you find you are not anymore. If you do it manually they block you. Just one hassle after another.

impossible to reach someone. i need to cancel my order because i changed addresses but there is no person or contact info.

Don't waste your money. Go to a local doctor you can talk to. Their customer service is all via text and the "doctors" just tell you if you're not happy to cancel their service. What an effin joke.