Lisa W.
Communication in the app is unclear
Communication in the app is unclear. It is hard to track medications and costs associated with them. I keep getting an introductory message but I've been using the app since I started, so that's an example.
Response from hersAug 18, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

