Kristy A.
Love the concept, but it lacks interaction
The “diagnosis” came quickly, but it was only derived from an online quiz. No doctor took any time to message with me to find out more about my symptoms. Then a “doctor” sends a long blurb about the prescribed medication and how to take it. There is no interaction. Just because it comes as a “chat” doesn’t mean you can interact with the “doctor.” The prescription was affordable and was delivered quickly. But I’m pretty sure I’m taking a sugar pill because there has been zero change in any of my symptoms. Love the concept, but not thrilled with the lack of personal interaction,
Response from hersMay 10, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

