Julia
Be careful with this company
Be careful with this company. I canceled my order because I did not want to experience the side effects of the vitamins. I got confirmation that my order was canceled and they still turned around and charged my credit card and shipped it out. Now they claim they can’t refund my money when an order hits the pharmacy. They didn’t even give me a chance to decide before they submitted the order. They submitted the order while they told me the side effects. On their website it also states you can cancel at any time. Apparently that was a lie because no you cannot. I wanted to do foam instead of the vitamins and got scammed.
Response from hersJul 11, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

