Kayla Schwoerer E.
Seamless getting meds but no real interaction w/ provider
The process was pretty seamless getting medication but I thought I'd have a little more contact and interaction with the provider after receiving my medication. I find this a bit odd for a company that prescribes medication online but takes almost no steps to interact with the patient. This might also be because I keep getting asked to submit and share reviews about hers, but it just seems very weird to me that a company prescribing medication to people can send multiple emails about submitting a review about my experience, but not one of the providers has checked in to see how my treatments are going so far.
Response from hersJul 16, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

