Amanda
Not a very responsive or knowledgeable…
Edit as of 8/28/25 - No one from Hers has reached out to me. Nothing has been “resolved”. Not a very responsive or knowledgeable team. Any time I had and issue or questions regarding the medications, I would get the same autogenerated responses. I also never got any support or solutions to any of the side effects I was having, other than change the kit or just stay on a lower dose. The major issue with nausea was never addressed. Any time I questioned the protocol or the medications, I was told to chose from the other 6 kits. It’s like I was choosing everything on my own with no actual medical guidance.
Response from hersAug 24, 2025
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team