Eileen L.
I waited on hold on Friday for over 35…
I waited on hold on Friday for over 35 minutes and then had to hang up because I had a conference call. I have extra charges on my bill that I need to talk about. Also, I have a headache every day.
Response from hersAug 24, 2026
Hi Eileen, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

