B.MARTINEZ
Medication did not sit well with me and…
Medication did not sit well with me and after multiple communications with the nurses, I stopped the medication and canceled my subscription. I canceled two months prior to being billed and they still billed me and sent me the medication. The email to get this resolved, has gone unanswered for 4 weeks. I have updated my review since the situation has been remedied since my initial review. Technical difficulties happen and I appreciate them reaching out and fixing this for me.
Response from hersJul 13, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team