Dana C.
I have only one complaint
I have only one complaint. I keep getting emails and texts from you saying I need to renew my Klarna payment or something bad will happen. I have called Hers and you say I am paid in full. I have already maid my first payment to Klarna. There is NO need for me to renew. But I panic a little each time I get that email/text from you.
Response from hersAug 22, 2026
Hi Dana, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

