hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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hers

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Normie
Sep 11, 2026
10 months and no weight loss
I started this plan oct 2025 and we're now almost a year sept 2026. I'm in my 50's, female, I weigh 160lbs and I've been trying to lose 25-30 lbs the dreaded belly fat and over all weight. I have not lost any weight I'm still the same 160lbs. I increased exercise, protien, i watch what i eat, and added supplements. I have messaged the care team, the responses I've received seem scripted with no real help and no follow up what's so ever. I would not recommend.
Response from hersSep 11, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Cara R.
Sep 11, 2026
The price and service
The price increase of the medicine and the monthly subscription together are making this set up unbearable. I should be able to get this medicine for $25, but tried you all first to avoid the $500 intial consultation. Now I have spent more than that in 3 months. You aren't reasonably priced and I'm on the verge of leaving. Also, your customer service is only good if I invoke the emergency words.
Response from hersSep 11, 2026
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team
Dmac
Sep 11, 2026
You should know
So here's the thing. I thought I had canceled my subscription shortly after my first bottle arrived. My doctor suggested that I not use this product. But a second bottle was shipped to me. I wrote customer service and told them that I would ship it back to them box unopened. They said no. They couldn't accept it back even when mailed in the original mailed box. So I am stuck with the cost of something I can't use. Poor business practice. Buyer beware.
Response from hersSep 11, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
kerri P.
Sep 11, 2026
I’m not loosing any weight
I’m not loosing any weight. Would like to change to the shot.
Response from hersSep 11, 2026
Hi Kerri, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Lesley W.
Sep 10, 2026
I wasn’t guaranteed a change in my…
I wasn’t guaranteed a change in my deliveries so I don’t run out next time. I informed you that I would look elsewhere. Spending almost $300 a month and you couldn’t even get it changed! I am canceling my subscription as I went somewhere else.
Response from hersSep 11, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Lynn S.
Sep 10, 2026
not losing anywieght
not losing anywieght
Response from hersSep 10, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
ann C.
Sep 10, 2026
Very Very Very Dissatisfied
Because of side effects, I needed a different dose than the one I had just received. The new dose was approved on August 26 and the script was sent to the processing center and the processing center promptly canceled it. It took me days to rectify the situation and a new replacement order was shipped. According to the USPS tracking info that order went from Ohio to Massachusetts to Albany, NY (which is my regional facility) to Seattle, WA. I contacted HERS today 9/10 and supposedly another order is being processed. I won’t be surprised if it gets canceled again. I think the care team is AI posing as practioners because I’m receiving the exact same scripted message from different care team members. Very very very very dissatisfied!
Response from hersSep 10, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Tracy N.
Sep 10, 2026
I haven't lost a single pound and I'm…
I haven't lost a single pound and I'm on the second month. I have constant heart burn. At this point I'm considering cancelling. Why does this work for so many people but makes no difference in me?
Response from hersSep 10, 2026
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team

hersReviews of forhers.com

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not losing anywieght

Very Very Very Dissatisfied

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