Tammy B.
Received GLP-1 kit in a reasonable…
Update: I received a response to my email and have since got things sorted out. I am upgrading from 3 to 4 stars. I am not giving 5 stars because it shouldn't be so difficult to get started. Incidentally, I had a very upset stomach after 2 days of taking my first dose, however, I did not have any symptoms after the second dose. I guess my body has adjusted. Received GLP-1 kit in a reasonable amount of time but there were no instructions provided. Instead I was directed to the HERS app which I downloaded however, it does not work at all. Nothing happens when I click on the options. Looked on the website and there is no customer service offered. The links that were texted to me previously don't work anymore either. I'm supposed to receive medical support. The only options are to buy their products. Makes me wonder about the legitimacy of this company. I have sent an email and hope to receive a response so I can start using the product.
Response from hersJan 24, 2025
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team

