Angelique E.
Don't purchase doesn't work
First and foremost, there are no refunds. I used the product for two months. I gained about 9 pounds, got night sweats, experienced hair loss, emotional problems, and headaches. I went to my doctor to have blood work done, and everything is fine. I contacted customer support and received no help. They told me there are no refunds. The company claims it's $199 a month, but you have to pay upfront. I paid a total of $1194, and they won't refund anything. I used two months of product. There should be a refund of $796. Nowhere does it state this on the website. This company makes promises about a product that doesn't work. It's a cash grab, and that's it. Don't purchase.
Response from hersJan 2, 2026
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We do see our team has assisted you with this issue via one of our other forums. If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team