karen S.
I fell for the hype that this website…
I fell for the hype that this website and company would help me lose weight and have direct access to the latest GLP1's. Boy was I wrong. After filling out their questionnaires and speaking with their MD's my box came. It was almost $300 for 6 months of meds and membership. I wanted the new Wegovy pill. I got the box and in it was a 6 month supply of Wellbutrin, Zofran, Naltraxone and Metformin. This early conception of GLP1's was called Contrave. This is not what I wanted or ordered. When contacting the company for my money back I was told so sorry no refunds. But they did offer to send me the Wegovy I asked for initially. What a complete and total rip off. I didn't even open the box and should have been able to return the meds for a refund. They didn't even refund my first month membership. Stay as far away from them as you can. They will not be transparent and give you the plan you asked for. Very deceptive.
Response from hersSep 14, 2026
Hi Karen, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

