customer-Christina
Shady Business Prsctices
Terrible. No heads up at all you were going to charge me for the next round of medication. No email, no check-in, just an email AFTER I had been charged when the order was shipping out. I have never had a company do this to me. I should have listened to the other reviewers. This is shady. Just shady and unethical business practices. You know it and keep doing it. Shame on you. You also send it super early to probably catch people off guard. Ugh. Just awful. **Also, the review tag is misleading. It says it's an unprompted review. I'm not sure what all entails "prompted", but Hers sent me an email with a link to TrustPilot to fill out this review. Also, notice how Hers hasn't commented on my review? If they did, they would have to comment on the thousands of others who they've done the same thing to.
Response from hersJan 20, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

