hersReviews of forhers.com

Still waiting over a month on resolution. You seem to pass the buck around. You then start all over. Then it's the same story pass around the buck. Terrible terrible terrible communication. You should just refund me for 2 months awful

I didn't receive my last 2 months of meds and can't get anyone to respond

When I wanted to speak to an actual person it was very difficult to get to someone and get a clear answer. I don’t appreciate being charged for a medication I was not comfortable taking then being asked to pay full price for another medication. I was refunded half for the first medication which is fine but when I wanted to switch I should’ve just been charged half for that one instead of having to pay full price since I already wasted over $350! I don’t think your doctors should be prescribing anti depressants in the first place. Not happy at all with this service.

When your shipments are weeks late and your consistent fallback is that there was a technical issue, you lose all credibility. This is an expensive service. DO BETTER.

After starting Hers I’ve cut out sweets and started exercising and I’ve gained 4 lbs in a month. The only thing I’ve lost is my $500. I do NOT recommend.

I paid for a 6 month plan in January, received one shipment and was due for my next refill on February 17. I reached out February 25 because I never received the shipment and received a message that my prescription was cancelled TODAY (February 26) because “Your initial shipment was processed under a different subscription configuration than your ongoing plan. We’re updating it so everything remains aligned with your current dosing schedule and this is why we had to cancel your subscription.” I don’t know what that even means! I received a partial refund and completed the intake form again as I was instructed to do. I paid for the 4 month plan to finish out my 6 months. My prescription was approved and I was advised to continue the dosage I’m currently on. Well I thought that I would be sent my refill immediately only to find out, it won’t be sent until April 14! I am very disappointed with the service I’ve received and I can’t get any real answers. I want the plan and service I paid for. No one told me there would be a month and a half gap in my treatment once I restarted the subscription. I need answers.

Need a different medication. This is not helping.

After my survey, the providers did not think the medication options were a good fit for me and recommended against me taking it. This platform does not give sufficient time to discuss medication options with professionals prior to charging and shipping. Medical professionals said I should not take the medication that Hers was providing, but it was still shipped and I was charged. I contacted hers with this concern and complaint and never heard back.