hersReviews of forhers.com

When I first started using Hers, I was happy with the program and information provided. Unfortunately, my experience changed when I needed a refill. Weeks went by without my product shipping or any clear update. Each time I contacted customer service, I received the same automated response saying I would be notified when it shipped. It was extremely difficult to reach an actual person for help. This was especially frustrating because I was using minoxidil, which requires consistent use. Because Hers could not provide a timeline for my refill, my treatment was interrupted and I am experiencing hair loss again. I requested a refund and am still waiting for it. I have since switched to another company that provides better communication, reliability, and customer service. Hers needs to improve both its refill process and access to human support.

I chose this telehealth provider for the wegovy pill. I have been with them for a little over two months. It has been an absolute nightmare. The delivery of my prescription is never filled timely. I have to constantly chat with the care team about this, every single month. They do not read your file or look at previous communications, and you get the same questions over and over again. It is a nightmare. I do not recommend you use this telehealth provider for something as critical as a GLP-1 medication. I have sent many messages with no assistance and have waited well beyond their response window.

Horrible experience, medication is not what I was expecting, has not helped one bit, and has made me feel terribly ill.

If I could rate zero starts I would. This company is a scam, they do not review profiles, try to prescribe medication that was not requested and never consult with a MD or NP, only patient support, whatever that is. I am very disappointed with this company and hope people are not tricked like I was in thinking this is legitimate online pharmacy.

What a rip off. My wife started the process and apparently at somepoint gave her credit card number. As we progress we could tell the prices they quote are understated and do not mention the $149 per month membership. We never met wit doctor, never ordered drugs, never took the final step to complete the process. I did not notice the charge for a couple months as we share credit card. They billed us about $500 and we got nothing, no doctor call, no product Nothing. The agent acknowledge that she gets hundreds of calls exactly like our. She eventually agreed to give us back on month $149. THEY KNOW EXACTLY what they are doing to consumers. AVOID HERS AND HIMS AT ALL COST. This was under my Wife's Name Tammy

The app is not working. Unable to log info. Tried all the troubleshooting and it still doesn’t work

I have had an awful experience with my beds being delayed, but being communicated to about the delay, and a refusal for any membership fees refunded. I ordered August 17th, with the expectation I would have my meds by September. I had a big trip planned, and if I knew those meds wouldn't have arrived in time I would have signed up in October, saving me 2 months of membership fees-since I paid in August and will be charged in September as well. Overall bad experience and wouldn't recommend to others.

Why was I charged $149 this month? I paid $894 on 8/17. I have lost no weight.