Kathy A.
I could use more support
I could use more support. My vials were ruined because they were left in the heat over 4 days accidentally and the company would not replace them, even if I paid for them. So I went without anything for 2 months. That is not a helpful or supportive policy.
Response from hersJul 1, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

