Joanne Troiani De F.
App could use improvements
I feel the app can be a lot more user-friendly and useful. First of all, it would be very helpful if there was a place to actually log the amount of water you’ve drank for the day, the amount of protein you’ve had, etc. instead of just sliding to indicate you met your goal. I have to use another app to log everything to know how many grams of protein I am consuming, how much water I’m drinking, etc.Also, it would be very handy and less chance of human error if the app keeps track of when your next increased dose takes place. I had to count myself and add that to my own calendar. I’m not an idiot, I can do that, but the chance of making an error in counting the weeks is higher then if the app did it for you. Also, it was an absolute nightmare, trying to cancel and resubscribe because I needed to get my prescription filled before I was leaving for a trip at the end of August and they said it was not possible to get it sent earlier. I had to cancel and resubscribe and that whole process was a mess.
Response from hersAug 10, 2025
Hey, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team

