Michelle B.
The safety and comprehensiveness is very questionable
This company prescribes off licences epilepsy drugs to help people lose weight if one picks the oral medicine option without any real warning to allow you to cancel. The side effects on this drug are horrific and it does not work. I see most people say this and then they are pushed to the compounded injections. The customer service is horrible. It is a chatbot that does not answer questions when you write and the website is terrible and does not function properly so you can cancel shipments and the program. I tried multiple times to cancel my account and told them about the website issues and they have not resolved this after a month. Avoid this at all costs and go to a proper doctor as this is not safe and when trying to get out of this scheme customer service tries to prevent you from doing so. Avoid this at all costs!!
Response from hersMar 26, 2026
Hi Michelle, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.

